If you are a Perzik user, or just visiting our website, this policy applies to you.
If you are a registered Perzik user or a visitor to our website we act as the ‘data controller’ of personal data. This means we determine how and why your data are processed.
When and how we collect data
From the first moment you interact with Perzik, we are collecting data. Sometimes you provide us with data, sometimes data about you is collected automatically.
Here’s when and how we do this:
DATA YOU GIVE
DATA WE COLLECT
You browse any page of our website
You use Perzik
You receive emails from us
You upload pictures
You contact us for support
You opt-in to marketing messages
Types of data we collect
Your name, your gender, email address…
Data that identifies you
Your IP address, login information, browser type and version, time zone setting, browser plug-in types, geolocation information about where you might be, operating system and version…
Data on how you use Perzik
Your URL clickstreams (the path you take through our site), page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions…
What about really sensitive data?
We don’t collect any “sensitive data” about you (like racial or ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, genetic data, biometric data, health data, data about your sexual life or orientation, and offences or alleged offences) except when we have your specific consent, or when we have to to comply with the law.
What about children’s data?
Perzik is a service directed to and intended for use only by those who are 18 years of age or over. We do not target Perzik at children, and we do not knowingly collect any personal data from any person under 18 years of age.
How and why we use your data
Data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process your data:
Keeping Perzik running
Managing your requests (like inviting users), login and authentication, remembering your settings, hosting and back-end infrastructure.
Legal basis: contractlegitimate interests
Testing features, interacting with feedback platforms and questionnaires, managing landing pages, heat mapping our site, traffic optimization and data analysis and research, including profiling and the use of machine learning and other techniques over your data and in some cases using third parties to do this.
Legal basis for this data usage: contract legitimate interests
Notifying you of any changes to our service, solving issues via live chat support or email including any bug fixing.
Legal basis for this data usage: contract
Marketing purposes (with your consent)
Sending you emails and messages about new features, products and services, and content.
Legal basis for this data usage: consent
Here is what each of these “legal bases” mean:
You have given clear consent for you to process your personal data for a specific purpose.
You can change your mind!
If you have previously given consent to our processing your data you can freely withdraw such consent at any time. You can do this by emailing us at email@example.com .
If you do withdraw your consent, and if we do not have another legal basis for processing your information, then we will stop processing your personal data. If we do have another legal basis for processing your information, then we may continue to do so subject to your legal rights.
Processing your data is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests. These legitimate interests are:
gaining insights from your behaviour on our website or in our app
delivering, developing and improving the Perzik service
enabling us to enhance, customise or modify our services and comms
determining whether marketing campaigns are effective
enhancing data security
In each case, these legitimate interests are only valid if they are not outweighed by your rights and interests
Your privacy choices and rights
You can choose not to provide us with personal data, but in doing so you cannot use Perzik.
You can turn off cookies in your browser by changing its settings
You can exercise your rights by sending us an email at firstname.lastname@example.org.
You have the right to access information we hold about you
This includes the right to ask us supplementary information about:
the categories of data we’re processing
the purposes of data processing
the categories of third parties to whom the data may be disclosed
how long the data will be stored (or the criteria used to determine that period)
your other rights regarding our use of your data
We will provide you with the information within one month of your request, unless doing so would adversely affect the rights and freedoms of other (e.g. another person’s confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for that reason.
You have the right to make us correct any inaccurate personal data about you
You can object to us using your data for profiling you or making automated decisions about you
We may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your behaviour). Otherwise, the only circumstances in which we will do this is to provide the Perzik service to you.
You have the right to be ‘forgotten’ by us
You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of Perzik.
You have the right to lodge a complaint regarding our use of your data
Please tell us first, so we have a chance to address your concerns.
How secure is the data we collect?
We have physical, electronic, and managerial procedures to safeguard and secure the information we collect. For more information on our efforts to ensure your data is held in a secure manner, please see our data security policy.
And please remember:
You provide personal data at your own risk: unfortunately, no data transmission is guaranteed to be 100% secure
You are responsible of your username and password: keep them secret and safe!
If you believe your privacy has been breached, please contact us immediately on email@example.com
Where do we store the data?
The personal data we collect is processed at our offices in Ghent and in any data processing facilities operated by the third parties identified below.
How long do we store your data?
We will delete your personal data from our archives no later than 6 years from the last time you used PErzik or as agreed with you in a separate contract.
Third parties who process your data
Tech businesses often use third parties to help them host their application, communicate with customers, power their emails etc.
Department of Commerce’s International Trade Administration (ITA).
Here are the details of our main third-party service providers, and what data they collect or we share with them, where they store the data and why they need it:
Amazon Web Services, Inc.
Data from your contracts
Data that identifies you
This is a web hosting provider: we use it to store pictures and other data you generate by using the service securely in the cloud.
This service processes payments for us.
EU and US
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